A PERSPECTIVE ON THE ACCESSIBILITY OF E-GOVERMENT SITES IN MOZAMBIQUE

Simone Mura, Juleca Faquira

Abstract

This article aims to assess the level of implementation of accessibility standards for e-government web sites in Mozambique, in order to identify the problems that accessibility has shown so that they can be corrected. The methodology used was a quantitative approach and the websites of seventeen ministries as well as the main public companies and state institutions were analyzed: FIPAG, INSS, EDM and Taxation Authority. The essential characteristics are detailed, starting from a study, using the recommendations of the document the "Accessibility Guidelines for Web Content 2.0" (WCAG 2.0) of the W3C, with classification level A, AA and AAA. As instruments of automatic analysis, the AccessMonitor website developed by the ACCESS Unit of the Foundation for Science and Technology and the PowerMapper SortSite software were used. For specific cases, the Color Contrast Analyzer software was used to check the contrast between the color of the text and the background. After the tests, it was observed that the level of accessibility of e-government sites in Mozambique is not within the recommended minimum level of the W3C. The results obtained demonstrate that the main problems, in accessibility, are found in images, links, tables and in the level of contrast between the color of the text and the background.